Welcome to INDL-6

# Digital Labor in the Wake of Pandemic Times

Berlin 9-11 October 2023

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Recorded Sessions

Events rooms only

Day 1

Day 2

Day 3

Conference program

Three days of presentations panels and events about digital labor

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Presentations

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Speakers

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Sessions

Keynote Speakers

Keynote 1

Kylie Jarrett

Creation, commodification, and class in the platform economy: the labour of assetised workers

A striking feature of the platform economy is the diverse range of labour relations it allows that challenge traditional definitions of work, workers, and the mechanisms of exploitation. This paper will explore one set of workers – online creators – to question the concept of commodification as a prism for understanding the economic relations of their work. The labour of influencers, OnlyFans creators, and TikTokers is often critiqued for being a process of commodification of self and thus a site for alienation of meaningful personhood. Drawing on ideas in my new recent book Digital Labour, this talk will question this assumption. It will propose instead the framework of “assetisation” to explain the commercialisation of subjectivity in online creator work. It will go on to explore briefly the implications of this framing for how we understand the class politics at play within the platform economy.

Dr. Kylie Jarrett is Associate Professor in the Department of Media Studies at Maynooth University, Ireland. She is author of the Digital Labor (2022) and Feminism, Labour and Digital Media: The Digital Housewife (2016) and co-author of #NSFW: Sex, Humor and Risk in Social Media (with Susanna Paasonen and Ben Light, 2019) and Google and the Culture of Search (with Ken Hillis and Michael Petit, 2013) as well as a wide range of articles exploring the commercial Web. She is also editor of the new journal Dialogues on Digital Society launching in 2024.

Keynote 2

Jack Linchuan Qiu

Labour-Capital Relationship in the SoftBank Empire: Lessons Learned

SoftBank Group, a Japanese conglomerate, operates the world’s largest tech investment fund in the era of AI-powered platform economies. Its impact has been so great that we coin the term “SoftBank Empire” to signify an imperialist model of digital accumulation that has gone global to disrupt the Silicon Valley, although it is still rooted in the historical capitalism and shifting geopolitics of Asia. What are the main components of labour-capital relationship within the SoftBank Empire and its historical predecessors in Japanese keiretsu high-tech conglomerates since the 1930s? What are the key patterns of labour exploitation and resistance, competition and solidarity, and the accelerated rise and fall of digital/high-tech empires in Asia? What lessons can we learn from the case of SoftBank Empire for digital labour struggles, policy responses and debates the world over? This talk will tackle these questions while developing a decolonial and de-imperial approach for the study of platform labour in non-western contexts in the wake of pandemic times.

Dr. Jack Linchuan Qiu is Shaw Foundation Professor in Media Technology at the Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore. He has published more than 130 research articles and chapters and 10 books in English and Chinese including Goodbye iSlave: A Manifesto for Digital Abolition (University of Illinois P, 2016), World Factory in the Information Age (Guangxi Normal UP, 2013), Working-Class Network Society (MIT Press, 2009), and co-authored book Mobile Communication and Society (MIT Press, 2005). He is a recipient of the C. Edwin Baker Award for the Advancement of Scholarship on Media, Markets and Democracy, and an elected Fellow of the International Communication Association (ICA).

Keynote 3

Aida Ponce Del Castillo

Algorithmic management and worker rights: what scenario for what policy option?

Over the past decades, algorithmic management have transformed how work is supervised and economies are structured, but they bring challenges. Automated decisions are opaque, eroding worker autonomy, reinforcing bias, and creating income uncertainty. Further complicating matters, sensitive and personal data of workers has become a valuable commodity in the digital age, eagerly sought after by commercial interests. We need robust principles and explicit protections to safeguard workers’ data rights, including effective dispute resolution mechanisms. However, the European Union’s approach to these issues remains uncertain. In the EU, four regulatory scenarios exist, from emphasizing data protection and law enforcement to balancing protection, efficiency, and investment. Another approach streamlines regulation, prioritizing profitability. Lastly, harmonized standardization is an option. In light of these varied regulatory possibilities, the central question arises: which scenario offers the most judicious balance when it comes to protecting workers’ data rights in the face of these evolving challenges?

Dr. Aida Ponce Del Castillo is a Senior Researcher at the ETUI (European Trade Union Institute). A lawyer by training, she obtained her European Doctorate in Law, focusing on the regulatory issues of human genetics, from the Universities of Valencia and Bonn. She also holds a Master’s degree in Bioethics. Within ETUI’s Foresight Unit, her research focuses on strategic foresight and on the legal, ethical, social and regulatory issues of emerging technologies. She is a member of the Competent Authorities Sub-Group to regulate nanomaterials at the European Commission. At the OECD she is member of the Working Party ‘Bio, -Nano and Convergent Technologies’ , and AI Governance. Previously, she was the Head of the ETUI Health and Safety Unit, working on occupational health and safety policies in the EU. She also was the Coordinator of the Workers’ Interest Group at the Advisory Committee of Safety and Health to the European Commission.

Plenary Panels

Panel 1

VO (Vehicle Operator)

Documentary Film Screening

This plenary session offers an immersive experience into the daily lives of workers who train ‘self-driving’ cars through the documentary film “VO” (France, 2020, 19 minutes), directed by Nicolas Gourault. The starting point is a fatal accident involving an autonomous vehicle and a pedestrian, triggering an investigation into the role of human workers in training driverless cars. The voices and words of vehicle operators (VOs) guide us through a nocturnal journey where the landscape blends with the data captured by the car. This unique perspective sheds light on the crucial but often overlooked human aspect of autonomous vehicle development.

Nicolas Gourault is an artist and filmmaker whose diverse education spans contemporary art schools and the École des Hautes Études en Sciences Sociales. Rooted in this dual background, his work serves as a bridge between artistic technique and politics, offering a documentary critique of emerging media landscapes. In addition to the short film “VO”, launched in 2020, he has also directed “This Means More” (2019, 22 minutes, about the experiences of Liverpool FC supporters in the aftermath of the tragic 1989 Hillsborough disaster) and “Owning the Weather” (2016, 6 minutes, a reflection on the now-abandoned H.A.A.R.P. research station, funded by the U.S. military, which investigated climate manipulation as a potential weapon). His latest short film, Unknown Label, just released in 2023, investigates further the neo-colonial dynamics at play in training self-driving cars through focusing on the labour-intensive process of image segmentation that is outsourced to online micro-workers from the Global South.

Panel 2

Irresponsible Technologies. Who is accountable for the workers in the AI supply chains?

This panel explores the responsibility dynamics surrounding the production of AI solutions within the intricate supply chains linking tech giants in the global north with subcontractors and digital labor providers in the global south. Notably, two European initiatives have emerged to chart these supply chains and evaluate the due diligence practices of French and German companies. Through a comparative analysis of these two nations, this panel aims to unveil the broader global supply chain landscape. The insights garnered from this examination hold significant implications for both academic research and policymaking, shedding light on the ethical, economic, and regulatory dimensions of AI production in a globalized world.

Dr. Lukas Sonnenberg (GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit, Germany), Prof. Baptiste Delmas (Paris 1 Panthéon-Sorbonne, France), Dr. Fabian Stephany, Dr. Fabian Braesemann (Oxford Internet Institute, UK), Juliette Terrioux, Esq. (Barreau de Paris).

The panel is chaired by Dr. Uma Rani (Senior Economist, ILO, Switzerland).

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Day 1